Air-series glasses behave like the other USB glasses; the X2 and X3 are standalone Android AR devices and need the ADB route.
| Model | USB id | Protocol | Check it |
|---|---|---|---|
| Air 3S Pro / Air 4 Pro | 1BBB:AF50 | rayneo | Device check |
| Air 3S Pro (alternate id) | 0F65:AF50 | rayneo | Device check |
Per-product FAQ pages exist; there is no single contact page (that path 404s), so RMA goes through the product support pages.
The walkthroughs ask what you see and then name the layer at fault — cable, settings, firmware, device, content or host: no 3D · no sound · ghosting · not detected.
If your device reports a USB id that is not in this table, that is useful to us: run the device check and note the vendor and product id it prints — models are added from exactly that evidence, not from press releases.
DepthSnap — free browser-based 2D to 3D SBS converter. No upload, no signup, no watermark.