XREAL

Air-series glasses are USB peripherals; the Beam and Beam Pro are separate Android devices with their own operating system, so they are covered by the ADB path instead.

Models and how they are reached

Model	USB id	Protocol	Check it
Air	3318:0424	nreal	Device check
Air 2	3318:0428	nreal	Device check
Air 2 Pro	3318:0432	nreal	Device check
Air 2 Ultra	3318:0426	nreal	Device check

What we can read from it

• Read the serial number and the current display mode
• Decode the motion frames into acceleration in g and rotation rate in °/s
• Compare the reported mode against the host's display arrangement

What we cannot, and why

• Firmware updates require the vendor's own OTA page; there is no public download the browser can fetch.
• The 0xAA frame header carries a payload layout this page does not decode, so only the motion frames are turned into numbers.

Official help

FAQ · FAQ

Support is a portal rather than a single contact page; the support index links to per-product help and warranty routes.

Still stuck?

The walkthroughs ask what you see and then name the layer at fault — cable, settings, firmware, device, content or host: no 3D · no sound · ghosting · not detected.

If your device reports a USB id that is not in this table, that is useful to us: run the device check and note the vendor and product id it prints — models are added from exactly that evidence, not from press releases.

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